There are three major complexities facing those who manage last-mile distribution: increasing density in megacities, increasing fragmentation of urban demand, and ever-increasing customer expectations. How can technology and data improve last-mile logistics? What unique challenges do managers face? How can you understand shifting consumer expectations and the evolution of omni-channel retail and delivery in city environments? Join Matthias Winkenbach to explore how companies can reach customers on their own terms, where they live, work, shop, or play, anywhere on the globe.